Aspen Dental - Cincinnati, OH (Oakley)
4820 Ridge Ave, Cincinnati, Ohio, 45209
This location has a very mixed reputation. While many patients praise the friendly and professional clinical staff, there are frequent and serious complaints regarding billing transparency, insurance handling, and poor communication from the front desk. Patients often feel pressured into expensive treatment plans, leading to significant frustration. It is a practice where the clinical experience can be good, but the administrative side is often a major pain point.
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Always get a detailed, written estimate and verify your insurance coverage independently before starting any treatment.
✓ What Works Well
- Friendly and professional clinical staff
- Quick and efficient dental procedures
- Modern and clean facility
✗ Areas to Improve
- Significant billing and insurance issues
- Poor communication from the front desk
- High-pressure sales tactics
- Do you accept my insurance?
- How do you handle payment plans?
The clinical team is great.
Be very careful with billing and insurance.
The front desk can be difficult to deal with.
- Category Health & Medical
- City Cincinnati
- State Ohio
- Postcode 45209
- Country United States
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