Aspen Dental - Council Bluffs, IA
3617 Denmark Dr, Suite 100, Council Bluffs, Iowa, 51501
Patients are split on their experience here. Many praise the friendly staff and quick service, especially for emergency needs. However, others feel like just another number, citing aggressive upselling and poor communication regarding billing. It seems like a hit-or-miss spot depending on who you see.
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Always ask for a written itemized quote before agreeing to any procedure to avoid surprise billing.
✓ What Works Well
- Fast appointment scheduling
- Friendly and caring dental assistants
- Clear explanation of treatment plans
✗ Areas to Improve
- Aggressive upselling tactics
- Confusing and opaque billing
- Inconsistent communication
- Why was my credit run without my permission?
- Are same-day emergency procedures actually available?
Staff is super kind and makes you feel safe.
Felt like an upsell opportunity rather than a patient.
Billing is a total mess and hard to track.
- Category Health & Medical
- City Council Bluffs
- State Iowa
- Postcode 51501
- Country United States
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