Aspen Dental - Decatur, AL
1821 Beltline Rd SW, Decatur, Alabama, 35601
Reviews for this location are highly polarized. Many patients praise specific staff members, particularly the hygienists, for their kindness and efficiency. Conversely, a large number of reviews express deep frustration with the corporate structure, billing practices, and perceived upselling. Patients often report feeling like a number rather than a person, and there are frequent complaints about appointment scheduling and communication issues.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you feel pressured into a treatment plan, take the plan home and get a second opinion from a private practice dentist.
✓ What Works Well
- Friendly and skilled hygienists
- Convenient scheduling
- Modern facilities
✗ Areas to Improve
- Aggressive upselling of services
- Poor corporate communication
- Inconsistent billing practices
- Why am I being charged for services I didn't request?
- Can I get a second opinion on this treatment plan?
Wanda is an amazing hygienist.
They tried to sell me thousands of dollars in work I didn't need.
The corporate office is impossible to deal with.
- Category Health & Medical
- City Decatur
- State Alabama
- Postcode 35601
- Country United States
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