Aspen Dental - Forest Lake, MN
1267 W Broadway Ave, STE 400, Forest Lake, Minnesota, 55025
Patients are split between those who love Dr. Will for his gentle, thorough care and those who feel the office is a money-grabbing machine. While many appreciate the clinical expertise and friendly chairside manner, others report aggressive upselling and poor billing transparency. The front desk staff receives mixed feedback, with some finding them helpful and others citing unprofessionalism. Overall, it is a high-volume clinic where your experience depends heavily on your specific treatment needs.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before the appointment, as the office billing system can be confusing.
✓ What Works Well
- Dr. Will is highly praised for his gentle and thorough approach
- Same-day emergency appointments are often available
- Staff is generally described as friendly and welcoming
✗ Areas to Improve
- Frequent complaints about aggressive upselling of unnecessary procedures
- Billing issues and lack of transparency regarding insurance coverage
- Reports of unprofessional front desk behavior and privacy concerns
- Do they accept my specific insurance plan?
- Why was I charged for a procedure I didn't need?
- Can I get a cleaning and X-rays in one visit?
Great clinical care but watch your wallet
Front desk needs to handle private info more discreetly
Dr. Will is a total G and makes the dentist less scary
- Category Health & Medical
- City Forest Lake
- State Minnesota
- Postcode 55025
- Country United States
readers daily.