Aspen Dental - Freeport, IL
740 W South St, Freeport, Illinois, 61032
Patients often praise the staff for being kind and helpful, especially those with dental anxiety. Many appreciate the clear communication regarding treatment plans and costs. However, a significant number of reviews highlight frustration with billing transparency and perceived pressure to purchase unnecessary services. While some find the care top-notch, others feel the office prioritizes profit over patient health.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request an itemized bill before signing any treatment plan to avoid surprise charges.
✓ What Works Well
- Friendly and welcoming staff
- Effective at managing dental anxiety
- Clear explanations of treatment plans
✗ Areas to Improve
- Concerns regarding billing transparency
- Reports of aggressive upselling
- Inconsistent customer service
- Are there hidden fees in the treatment plan?
- Do they accept my specific insurance plan?
- Can I get a second opinion on recommended work?
Staff makes you feel comfortable
Pricing feels like a hard sell
Great for those who fear the dentist
- Category Health & Medical
- City Freeport
- State Illinois
- Postcode 61032
- Country United States
readers daily.