Aspen Dental - Glastonbury, CT
2955 Main St, Ste 400, Glastonbury, Connecticut, 06033
Patients are split down the middle. Many rave about the hygienist Rhody, calling her a total gem who makes the experience painless. However, a significant number of people feel the office is a money-grab, citing surprise bills and aggressive upselling. Communication is a major pain point, with many reporting ignored calls and long wait times. It feels like a hit-or-miss spot depending on who you see.
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Always verify insurance coverage directly with your provider before agreeing to any 'deep cleaning' or extra procedures.
✓ What Works Well
- Rhody the hygienist is fantastic
- Same-day appointments available
- Friendly front desk staff
✗ Areas to Improve
- Aggressive upselling of services
- Poor communication regarding billing
- Long wait times
- Why am I being charged for services I didn't approve?
- Can I get my X-rays transferred to another dentist?
Pricing is all over the place
Staff is friendly but management is disorganized
Great care if you get the right person
- Category Health & Medical
- City Glastonbury
- State Connecticut
- Postcode 06033
- Country United States
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