Aspen Dental - Grand Rapids, MI
3767 28th St SE, Grand Rapids, Michigan, 49512
Aspen Dental in Grand Rapids receives mixed reviews. Many patients praise the clinical staff for their kindness and efficiency, especially during emergencies. However, there are frequent complaints about administrative issues, including billing errors, poor communication, and difficulty scheduling or rescheduling appointments.
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Always verify your billing and insurance coverage in writing before any procedure.
✓ What Works Well
- Kind and efficient clinical staff
- Good for emergency dental care
- Modern office facilities
✗ Areas to Improve
- Frequent billing errors
- Poor administrative communication
- Difficulty with scheduling
- Why was my appointment canceled?
- Can you explain this bill?
Clinical team is great.
Front desk is very disorganized.
Billing is often confusing.
- Category Health & Medical
- City Grand Rapids
- State Michigan
- Postcode 49512
- Country United States
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