Aspen Dental - Lancaster, PA
1954 Fruitville Pike, Lancaster, Pennsylvania, 17601
This location receives mixed feedback, often highlighting a disconnect between the helpful clinical staff and the disorganized administrative team. Many patients appreciate the emergency availability and the kindness of assistants, but frequent complaints about billing transparency and scheduling errors persist. It feels like a high-volume clinic where patients sometimes feel like just a number.
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✓ What Works Well
- Same-day emergency appointments
- Kind and supportive dental assistants
- Flexible financial options
✗ Areas to Improve
- Incompetent scheduling team
- Hidden costs and billing surprises
- Long wait times
- Do they accept my insurance?
- Why was my appointment canceled last minute?
Clinical staff is great, front desk is a headache
Be careful with the treatment plans and costs
Good for quick fixes, maybe not for long-term care
- Category Health & Medical
- City Lancaster
- State Pennsylvania
- Postcode 17601
- Country United States
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