Aspen Dental - Lansing, MI - West
5139 W Saginaw Hwy, Lansing, Michigan, 48917
Aspen Dental in Lansing receives highly polarized reviews. Many patients appreciate the convenience, affordability, and friendly staff, especially for emergency care. However, there is a significant volume of complaints regarding billing transparency, aggressive sales tactics, and poor communication. It is a practice that many find helpful for quick access, but the business practices are a major concern for others.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
They offer competitive rates for those without insurance, making them an accessible option for many.
✓ What Works Well
- Convenient and affordable
- Friendly and helpful staff
- Good for emergency care
✗ Areas to Improve
- Billing transparency issues
- Aggressive sales tactics
- Poor communication
- Do they accept my insurance?
- Are they good with nervous patients?
- Why was I billed this amount?
Dr. Rachwal is great.
The office is very clean.
Billing is a major pain point.
- Category Health & Medical
- City Lansing
- State Michigan
- Postcode 48917
- Country United States
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