Aspen Dental - Lebanon, PA
1451 Quentin Rd, Suite 300, Lebanon, Pennsylvania, 17042
Reviews for this practice are highly polarized. Many patients love the friendly staff and the ability to get emergency work done quickly. However, a significant number of reviews highlight major issues with billing transparency, aggressive upselling, and poor communication, leading to a feeling of being 'scammed' by some.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always clarify if a cleaning is a 'courtesy' or a full service before starting to avoid billing surprises.
✓ What Works Well
- Quick emergency appointments
- Friendly and helpful dental assistants
- Clean office environment
✗ Areas to Improve
- Aggressive upselling of services
- Billing and insurance confusion
- Inconsistent communication
- Why was I charged for services I didn't ask for?
- Do you offer payment plans?
- Can I get a second opinion?
They got me in for an emergency extraction same day.
I felt pressured into expensive work I didn't need.
The staff was very kind and patient with my child.
- Category Health & Medical
- City Lebanon
- State Pennsylvania
- Postcode 17042
- Country United States
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