Aspen Dental - Lewiston, ID
2360 Thain Grd, Lewiston, Idaho, 83501
Patients generally praise the clinical staff, especially Dr. Rahe, for being gentle and professional during procedures. However, the billing department is a major pain point, with many reports of confusing charges and poor communication. Some users feel the office is a bit of a money grab, while others appreciate the same-day availability. Overall, the clinical care is spot on, but the admin side needs a serious overhaul.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always demand a written, itemized quote before sitting in the chair to avoid surprise bills.
✓ What Works Well
- Gentle and skilled dentists
- Same-day emergency appointments
- Friendly dental assistants
✗ Areas to Improve
- Nightmare billing department
- Hidden costs and vague pricing
- Poor communication regarding insurance
- Why was I charged more than the quote?
- Do you accept my insurance plan?
- Can I get a payment plan?
Clinical staff is top-notch and caring.
Billing department is a total mess.
Great for emergency extractions.
- Category Health & Medical
- City Lewiston
- State Idaho
- Postcode 83501
- Country United States
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