Aspen Dental - Martinsburg, WV
14679 Apple Harvest Dr, Ste 100, Martinsburg, West Virginia, 25403
Patients are split on their experience here. Many praise the clinical staff for being gentle and professional, especially during emergencies. However, a significant number of people feel frustrated by constant appointment rescheduling and aggressive sales tactics regarding non-covered treatments. The billing department seems to be a major pain point for many.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before agreeing to extensive treatment plans.
✓ What Works Well
- Friendly and professional clinical staff
- Effective emergency care
- Modern, clean facility
✗ Areas to Improve
- Frequent last-minute appointment cancellations
- Aggressive upselling of services
- Poor communication regarding insurance coverage
- Why was my appointment rescheduled again?
- Is this treatment actually covered by my insurance?
Great clinical care but the admin side is a mess.
Felt pressured into expensive procedures.
Staff is polite but the scheduling is unreliable.
- Category Health & Medical
- City Martinsburg
- State West Virginia
- Postcode 25403
- Country United States
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