Aspen Dental - Massillon, OH
2020 Unit Lincoln Way E, Massillon, Ohio, 44646
Aspen Dental in Massillon has a very polarized reputation. Some patients report excellent, compassionate care and are very happy with their results. However, a large number of patients report aggressive upselling, billing transparency issues, and poor administrative communication. The clinical experience seems to vary significantly, and many patients feel the office is overly focused on profit.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are presented with a large, unexpected treatment plan.
✓ What Works Well
- Some excellent and caring dentists
- Convenient location
- Fast service (for some)
✗ Areas to Improve
- Aggressive upselling
- Billing transparency issues
- Poor administrative communication
- Why is the treatment plan so expensive?
- How do I resolve a billing issue?
They are just trying to make money.
The dentist was great, but the staff is rude.
Get a second opinion.
- Category Health & Medical
- City Massillon
- State Ohio
- Postcode 44646
- Country United States
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