Aspen Dental - Mattoon, IL
1011 Charleston Ave E, Mattoon, Illinois, 61938
Aspen Dental in Mattoon is a busy practice with a wide range of experiences. Many patients appreciate the quick emergency care and the friendly nature of the hygienists. However, there are recurring complaints about aggressive sales tactics for expensive treatment plans and inconsistent communication from the front desk. It is a convenient option for urgent needs, but patients should be prepared to advocate for themselves regarding treatment costs.
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Don't feel pressured to sign up for expensive treatment plans on your first visit; take the plan home and review it.
✓ What Works Well
- Quick emergency appointments
- Friendly and caring hygienists
- Efficient service for some
✗ Areas to Improve
- Aggressive sales for expensive plans
- Inconsistent front desk communication
- Long wait times for some
- Why is the treatment plan so expensive?
- Can I get a second opinion?
Great for emergency extractions
Staff can be pushy with sales
Mixed reviews on doctor bedside manner
- Category Health & Medical
- City Mattoon
- State Illinois
- Postcode 61938
- Country United States
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