Aspen Dental - New Castle, PA
2545 W State St, New Castle, Pennsylvania, 16101
This practice has a very mixed reputation. While some patients have had excellent experiences with specific staff members and doctors, many others report significant issues with billing, upselling, and poor communication. The office is often described as feeling more like a sales office than a medical practice. While some patients find the care to be good, the aggressive sales tactics and billing transparency issues are a major concern for many.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are recommended expensive or extensive dental work.
✓ What Works Well
- Some staff are very kind
- Modern facility
- Convenient scheduling
✗ Areas to Improve
- Aggressive upselling
- Billing and insurance issues
- Inconsistent communication
- Are these procedures necessary?
- Do you accept my insurance?
- What is your billing policy?
The office feels like a sales office.
The billing department is confusing.
They push expensive procedures.
- Category Health & Medical
- City New Castle
- State Pennsylvania
- Postcode 16101
- Country United States
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