Aspen Dental - Newport News, VA
Health & Medical · General Dentistry

Aspen Dental - Newport News, VA

12100 Jefferson Ave, Newport News, Virginia, 23602

Google Maps Updated: 13 May 2026
Authenticity Score: 55/100
About

Aspen Dental in Newport News receives highly polarized reviews. While some patients report excellent, compassionate care and praise specific staff members, many others express significant frustration with administrative disorganization, long wait times, and aggressive upselling. The practice seems to struggle with consistency, making it a hit-or-miss experience for many patients.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 35/100
Pro Tip

Always get a second opinion before agreeing to expensive treatment plans.

High volume
Aggressive sales
Pros & Cons

✓ What Works Well

  • Some very kind and helpful staff
  • Convenient online booking
  • Emergency availability

✗ Areas to Improve

  • Aggressive upselling
  • Long wait times
  • Administrative disorganization
Frequently Asked Questions
  • Why are the prices so high?
  • Is this office in-network?
User Feedback

The staff is friendly but the process is chaotic.

I felt pressured into unnecessary procedures.

Wait times are often excessive.

Location Details
Street: 12100 Jefferson Ave
Neighborhood: Newport News
City: Newport News
State: Virginia
Postcode: 23602
Country: United States
Location
12100 Jefferson Ave, Newport News, VA 23602
Quick Info
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