Aspen Dental - Olean, NY
3018 NY-417, Olean, New York, 14760
Patients frequently praise the staff for being kind, patient, and helpful, especially with those who have dental anxiety. Many highlight specific team members for making them feel comfortable and informed. However, there is a recurring theme of frustration regarding billing transparency, upselling of services, and long wait times. While the clinical care is often rated highly, the administrative side leaves some feeling like they are being pushed into unnecessary procedures.
If you have dental anxiety, ask for specific staff members mentioned in reviews; they are known for being exceptionally calming.
✓ What Works Well
- Staff is very kind and patient with anxious patients
- Clear explanations of procedures and costs
- Efficient and professional dental work
✗ Areas to Improve
- Aggressive upselling of services
- Billing transparency issues
- Long wait times for appointments
- Why are there so many extra procedures recommended?
- Is the billing process transparent?
Great for nervous patients
Watch out for the upsell
Staff is super friendly
- Category Health & Medical
- City Olean
- State New York
- Postcode 14760
- Country United States
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