Aspen Dental - Peru, IL
5301 IL-251, Suite A, Peru, Illinois, 61354
This practice is highly polarizing. Many patients love the friendly staff and the care they receive, often highlighting specific team members for making them feel comfortable. However, there is a significant number of complaints regarding aggressive upselling, high costs, and a perceived focus on profit over patient care. It is a practice where the clinical experience can be good, but the business model causes significant frustration.
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The staff is often very kind; however, be prepared to advocate for yourself regarding treatment plans and costs.
✓ What Works Well
- Friendly and professional staff
- Comfortable and clean office
- Good for basic maintenance
✗ Areas to Improve
- Aggressive upselling of services
- High costs and confusing billing
- Perceived focus on profit
- Why are the costs so high?
- Is the treatment plan necessary?
Great staff, bad business model
Watch out for the upsell
Mixed experience
- Category Health & Medical
- City Peru
- State Illinois
- Postcode 61354
- Country United States
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