Aspen Dental - Richmond, KY
1072 Barnes Mill Rd, Richmond, Kentucky, 40475
Aspen Dental in Richmond has a very polarized reputation. While some patients report excellent experiences with specific dentists and staff, many others express significant frustration with billing practices, insurance handling, and perceived lack of compassion during emergencies. The office is often described as being more focused on profit than patient care, which has led to a lack of trust for many long-term patients.
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✓ What Works Well
- Some very kind and skilled dentists
- Modern office and equipment
- Convenient appointment availability
✗ Areas to Improve
- Aggressive billing and pricing practices
- Poor communication and insurance handling
- Inconsistent patient care
- Do they offer emergency extractions?
- Is the billing transparent?
Billing is a total nightmare.
Some staff are great, others are rude.
They seem more interested in money than health.
- Category Health & Medical
- City Richmond
- State Kentucky
- Postcode 40475
- Country United States
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