Aspen Dental - Rockingham, NC
1355 E Broad Ave, Unit C, Rockingham, North Carolina, 28379
Aspen Dental in Rockingham has a very polarized reputation. Many patients appreciate the friendly staff and the ability to get quick appointments. However, there are numerous complaints about billing transparency, aggressive upselling of unnecessary procedures, and poor communication regarding insurance coverage. Some patients feel like they are treated as a number rather than a person.
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Always get a written treatment plan and verify insurance coverage independently before agreeing to any major work.
✓ What Works Well
- Friendly staff
- Quick appointment availability
- Modern office
✗ Areas to Improve
- Billing and insurance issues
- Aggressive upselling
- Poor communication
- Why is my bill so high?
- Do you accept my insurance?
- Is this procedure necessary?
Staff is nice, but the billing is a nightmare.
Felt pressured into expensive work.
Great for quick fixes, but be careful.
- Category Health & Medical
- City Rockingham
- State North Carolina
- Postcode 28379
- Country United States
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