Aspen Dental - Rowlett, TX
3316 Lakeview Pkwy, Suite 101, Rowlett, Texas, 75088
This office has a very mixed reputation. Many patients love the hygienist, Derek, and find the staff friendly. However, there are numerous, serious complaints about aggressive upselling, confusing billing practices, and high-pressure sales tactics. Some patients feel the office is more focused on profit than patient care.
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Always request a detailed, itemized treatment plan and consider getting a second opinion for major procedures.
✓ What Works Well
- Excellent dental hygienist (Derek)
- Friendly and welcoming staff
- Clean facility
✗ Areas to Improve
- Aggressive upselling
- Confusing and inconsistent billing
- High-pressure sales tactics
- Why is my treatment plan so expensive?
- Are these procedures actually necessary?
Derek is the best hygienist
Billing department is a nightmare
Get a second opinion
- Category Health & Medical
- City Rowlett
- State Texas
- Postcode 75088
- Country United States
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