410A Balltown Rd, Schenectady, New York, 12304
Patients often highlight the friendly clinical staff and modern technology, but the office is plagued by significant billing and administrative issues. Many feel the corporate structure leads to impersonal service and confusing financial policies. While the dentists are generally well-liked, the overall experience is often marred by poor communication.
Keep your own records of all payments and insurance claims to catch billing errors early.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad billing
Felt like a number
Staff is nice but the system is broken