Aspen Dental - Streetsboro, OH
9460 OH-14, Streetsboro, Ohio, 44241
Patients are split between praising the clinical staff for their kindness and anxiety management, and slamming the office for billing nightmares. Many report being blindsided by unexpected charges or threats of collections after paying in full. While Dr. Hall and the clinical team get high marks for being gentle, the front desk and billing department are frequently described as dismissive and unhelpful. It is a classic case of great care overshadowed by poor administrative execution.
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Always get a written, itemized breakdown of costs before any procedure and keep your payment receipts for at least a year.
✓ What Works Well
- Compassionate and gentle dentists
- Anxiety-friendly environment
- Quick emergency appointments
✗ Areas to Improve
- Aggressive billing and collection threats
- Poor administrative communication
- Inconsistent treatment plans
- Why am I getting a bill after paying in full?
- Can I get a second opinion on this treatment plan?
Clinical staff is spot on, but the billing office is a mess.
They really helped with my dental anxiety.
Watch out for hidden costs and billing errors.
- Category Health & Medical
- City Streetsboro
- State Ohio
- Postcode 44241
- Country United States
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