Aspen Dental - Surprise, AZ
17018 W Bell Rd, empty, Surprise, Arizona, 85374
This location has a very polarized reputation. Many patients praise the kindness and patience of specific dentists and hygienists, especially for those with dental anxiety. However, a significant number of reviews highlight aggressive upselling, billing errors, and poor administrative communication. It seems to be a 'hit or miss' experience depending on the staff member you encounter.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written estimate and verify insurance coverage before agreeing to any major procedures.
✓ What Works Well
- Very kind and patient staff
- Great for patients with dental anxiety
- Clean and modern office
✗ Areas to Improve
- Aggressive upselling of expensive services
- Billing errors and lack of transparency
- Inconsistent administrative follow-up
- Why am I being charged for services I didn't authorize?
- Is the deep cleaning really necessary?
- How can I get a clear quote for my treatment?
Dr. Allison is wonderful, but the billing department is a nightmare.
They push expensive plans that my insurance doesn't cover.
The staff is very friendly, but the administrative side is disorganized.
- Category Health & Medical
- City Surprise
- State Arizona
- Postcode 85374
- Country United States
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