Aspen Dental - Watertown, NY
20991 Arsenal St, NYS Rte. 3, Watertown, New York, 13601
This office has a very mixed reputation. While some patients have had great experiences with the clinical staff, there are numerous reports of poor communication, billing issues, and rude front desk staff. It is a high-volume practice where the patient experience can be inconsistent.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own records of all payments and insurance explanations to avoid billing disputes.
✓ What Works Well
- Skilled clinical staff
- Convenient location
- Some very kind employees
✗ Areas to Improve
- Rude front desk
- Billing issues
- Poor communication
- Why am I being billed for this?
- Are they accepting new patients?
- What is the cancellation policy?
The clinical staff is great, but the front desk is rude.
Billing is a mess.
Great care, but poor service.
- Category Health & Medical
- City Watertown
- State New York
- Postcode 13601
- Country United States
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