Aspen Dental - West Des Moines, IA - Galleria
6630 Mills Civic Pkwy, Suite 1110, West Des Moines, Iowa, 50266
This practice is a mix of experiences. Many patients appreciate the convenience, same-day appointments, and friendly staff. However, there are frequent complaints about billing transparency, aggressive sales tactics, and inconsistent communication. Some patients feel like they are being pushed into unnecessary procedures. It is a high-volume office that may not suit those looking for a more personalized, small-practice feel.
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Always verify your insurance coverage directly with your provider before your appointment to avoid unexpected out-of-pocket costs.
✓ What Works Well
- Convenient same-day appointments
- Friendly and professional staff
- Modern facility
✗ Areas to Improve
- Billing and insurance transparency issues
- Aggressive sales tactics
- Inconsistent communication
- Do they accept my insurance?
- Why is the treatment plan so expensive?
- Can I get a second opinion?
Felt like a used car sales pitch.
They got me in quickly for an emergency.
The staff is very kind and professional.
- Category Health & Medical
- City West Des Moines
- State Iowa
- Postcode 50266
- Country United States
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