Health & Medical · Dental Clinic

Aspen Dental - West Melbourne, FL

249 Palm Bay Rd NE, West Melbourne, Florida, 32904

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Patients are split between praising the gentle, friendly staff and complaining about aggressive upselling and billing issues. Many feel the office pushes unnecessary procedures to maximize profit. While some find the clinical care top-notch, others feel like they are at a used car lot. It is a mixed bag where the experience depends heavily on the specific staff member.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 72/100
Admin Efficiency 45/100
Pro Tip

Always verify your insurance coverage directly with your provider before the appointment, as the office staff may not be transparent about out-of-network costs.

Saturday appointments available
High volume of billing complaints
Pros & Cons

✓ What Works Well

  • Friendly and welcoming front desk staff
  • Gentle hygienists
  • Same-day emergency appointments

✗ Areas to Improve

  • Aggressive sales tactics and upselling
  • Confusing and high billing costs
  • Difficulty reaching staff by phone
Frequently Asked Questions
  • Why was I charged for services not covered by insurance?
  • Is it normal to split a cleaning into two appointments?
User Feedback

Felt like a used car dealership

Staff was very empathetic during emergencies

Billing department is a nightmare

Location Details
Street: 249 Palm Bay Rd NE
Neighborhood: Hammock Landing
State: Florida
Postcode: 32904
Country: United States
Location
249 Palm Bay Rd NE, West Melbourne, FL 32904
Quick Info
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