Aspen Dental - White Marsh, MD
5209B Campbell Blvd, Baltimore, Maryland, 21236
Feedback for this location is polarized. Many patients appreciate the quick emergency appointments and friendly dental assistants, while others report significant frustration with billing transparency and high-pressure sales tactics. Long wait times and communication issues with the front desk are recurring themes. While some find the clinical care excellent, others feel the corporate structure prioritizes profit over patient comfort.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all treatment costs and insurance coverage before sitting in the chair to avoid surprise bills.
✓ What Works Well
- Same-day emergency availability
- Friendly and patient dental assistants
- Clean and modern facility
✗ Areas to Improve
- Aggressive upselling of services
- Long wait times for scheduled appointments
- Poor communication regarding billing
- Why was I charged for a service I didn't request?
- Can I transfer my records to another location?
The office manager tries to sell too much.
Dr. Nelson is compassionate and thorough.
Billing is confusing and lacks transparency.
- Category Health & Medical
- City Baltimore
- State Maryland
- Postcode 21236
- Country United States
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