Aspen Dental
1252 Emmet St N, Charlottesville, Virginia, 22903
This practice receives highly mixed reviews. Some patients have excellent experiences with specific staff members and dentists, praising their efficiency and care. However, a large number of patients report significant issues with billing transparency, aggressive upselling, and poor communication from the front office. It is often described as a corporate-style practice.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a detailed, written treatment plan and verify insurance coverage independently before agreeing to any major work.
✓ What Works Well
- Efficient scheduling
- Some very kind and skilled staff
- Modern facility
✗ Areas to Improve
- Aggressive upselling
- Billing and insurance confusion
- Poor communication and customer service
- Why is the billing so confusing?
- Are all these procedures really necessary?
Great clinical staff, but the business side is a mess.
They seem more focused on money than patients.
Mixed experiences; be careful with your billing.
- Category Health & Medical
- City Charlottesville
- State Virginia
- Postcode 22903
- Country United States
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