Aspen Mountain Dermatology
Health & Medical · Dermatology

Aspen Mountain Dermatology

2165 NW Shevlin Park Rd, Bend, Oregon, 97703

Google Maps Updated: 20 May 2026
Authenticity Score: 83/100
About

Aspen Mountain Dermatology is highly regarded for its clinical care, with Dr. Keith Olsen receiving consistent praise for being thorough, professional, and knowledgeable. Patients feel confident in his ability to catch and treat skin issues. However, the practice has faced criticism for its administrative side, including billing errors, poor communication, and occasional rudeness from front-desk staff. While the medical care is top-notch, patients should be prepared for potential administrative hurdles.

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We analyze 72 public reviews for Aspen Mountain Dermatology using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 92/100
Admin Efficiency 50/100
Pro Tip

Always confirm your pharmacy and billing details before you leave the office to avoid errors.

Online check-in
Thorough exams
Pros & Cons

✓ What Works Well

  • Thorough and professional medical care
  • Knowledgeable and attentive doctors
  • Efficient clinical process

✗ Areas to Improve

  • Billing errors and surprise costs
  • Poor administrative communication
  • Occasional rude front-desk staff
Frequently Asked Questions
  • How do I resolve a billing discrepancy?
  • Is the office accepting new patients?
  • How do I get my prescription sent to the right pharmacy?
User Feedback

Dr. Olsen is the best dermatologist in town.

Great medical care, but the billing is a headache.

Staff is professional, but the front desk can be rude.