Aspire Audiology & Hearing
1994 Gallatin Pike N, Suite 200, Madison, Tennessee, 37115
Patients generally find the clinical care at Aspire Audiology to be life-changing and highly professional. The audiologists are praised for their patience and ability to explain complex hearing issues clearly. However, there is a recurring theme of frustration regarding administrative policies, specifically upfront fees and difficulty reaching the office by phone. When the staff is on point, the experience is spot on.
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Ask about their specific contract policies before committing to a long-term hearing aid plan.
✓ What Works Well
- Life-changing hearing improvements
- Knowledgeable and kind audiologists
- Clean and modern facility
✗ Areas to Improve
- Difficult to reach by phone
- Unclear or frustrating billing policies
- Inconsistent front desk service
- Do you accept my insurance?
- What is the cost for a hearing aid adjustment?
The clinical team is top-notch, but the front office needs work.
Finally hearing the world clearly again.
Great service, but the upfront fees are a bit much.
- Category Health & Medical
- City Madison
- State Tennessee
- Postcode 37115
- Country United States
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