310 W 19th St, Houston, Texas, 77008
Patients generally love the new staff, especially Dr. Trinh, who is described as kind and patient. However, there is a recurring frustration regarding front-desk organization and billing transparency. Some long-time clients feel the practice has become too focused on upselling expensive procedures. Overall, it is a mixed bag of warm clinical care and administrative headaches.
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Always ask for a written treatment plan before agreeing to deep cleanings.
✓ What Works Well
✗ Areas to Improve
Dr. Trinh is a total gem
Front desk needs a serious overhaul
Watch out for hidden fees