6565 E Carondelet Dr, #355, Tucson, Arizona, 85710
This location has a very polarized reputation. Many patients love the friendly staff and the care provided by specific dentists like Dr. Patel and Dr. Saeed. On the other hand, there are numerous complaints about billing errors, poor communication, and a high turnover of staff. Some patients feel like they are being upsold on unnecessary procedures, leading to a lack of trust in the practice's business model.
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If you have a billing issue, ask to speak with the office manager directly and keep a log of every conversation you have.
✓ What Works Well
✗ Areas to Improve
Great care, but the billing department is a nightmare.
Dr. Patel is kind and explains things well.
Too many staff changes make it hard to build a relationship.