3773 W Ina Rd, Ste 180, Tucson, Arizona, 85741
This office has a dedicated following who love Dr. Shammout and her team for their kindness and expertise. Many patients feel well-cared for and appreciate the clear communication regarding treatment plans. However, there are recurring complaints about billing discrepancies, overcharging, and a lack of transparency with insurance. It seems to be a hit-or-miss experience depending on the specific staff member and the complexity of the billing.
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Always cross-reference your EOB (Explanation of Benefits) from your insurance with their invoices; don't just pay what they ask at the desk.
✓ What Works Well
✗ Areas to Improve
Dr. Shammout is a gem, but watch the billing.
Great care, but the front office can be a headache.
Very thorough and gentle hygienists.