4211 Medical Center Dr, Suite 211, Fayetteville, New York, 13066
Patients generally praise the medical staff for being knowledgeable, professional, and attentive. Many feel heard and respected during their visits, noting that providers take time to explain complex issues. However, the office phone system and some front-desk interactions have caused significant frustration. While the clinical care is often described as spot on, administrative hurdles occasionally dampen the experience.
Use the online patient portal for communication instead of calling the main line to avoid the answering service.
✓ What Works Well
✗ Areas to Improve
Providers are thorough and kind
Phone system is a major pain point
Clinical staff is excellent