929 W Carl Sandburg Dr, Galesburg, Illinois, 61401
Patients generally report positive experiences with the oral surgeons, noting their professionalism and ability to put patients at ease. The staff is often described as friendly and helpful. However, there are significant complaints regarding billing practices, upfront payment demands, and occasional rudeness from the front desk staff. Some patients also felt rushed or unheard during consultations.
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Clarify all costs and insurance coverage before your appointment, as they often require payment upfront.
✓ What Works Well
✗ Areas to Improve
Great surgeons, but the billing department is a headache.
Staff made me feel comfortable, but the front desk was rude.
Professional care, but very expensive.