24715 Little Mack Ave, # 100, St Clair Shores, Michigan, 48080
This practice is highly regarded for its surgical expertise, with many patients reporting excellent outcomes for knee and hip replacements. However, the administrative side is a major pain point. Patients frequently complain about long wait times, poor phone communication, and rude staff. While the clinical care is top-tier, the overall experience is often marred by administrative inefficiency.
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Plan for a long wait and bring something to do; the clinical care is worth it, but the office is notoriously slow.
✓ What Works Well
✗ Areas to Improve
Great surgeons, but the office management is a disaster.
Expect to wait hours for your appointment.
Excellent clinical care, but the administrative side is frustrating.