31 Audubon Plaza Dr, Suite 630, Louisville, Kentucky, 40217
Patients appreciate the thoroughness and professionalism of the dermatologists. The office is generally well-regarded for its care. However, there are recurring complaints about administrative issues, including difficulty with phone communication, billing errors, and occasional unprofessionalism from front-desk staff.
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If you have billing questions, try to resolve them in person rather than over the phone.
✓ What Works Well
✗ Areas to Improve
Dr. Owen is wonderful.
The front desk needs better training.
Great medical care.