2205 Crocker Rd, Suite 109, Westlake, Ohio, 44145
The feedback for this practice is quite mixed. Many patients appreciate the efficiency, professionalism, and friendly nature of the staff and providers. However, there are several concerning reports of rude behavior, dismissive attitudes, and poor communication regarding billing and medical procedures. While some patients have had excellent experiences, others feel like they are treated as a transaction rather than a person.
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Always ask for a clear explanation of all procedures and costs before they begin.
✓ What Works Well
✗ Areas to Improve
The staff is professional, but the billing department is a nightmare.
I felt rushed and dismissed during my appointment.
They treat you like a transaction, not a person.