6100 S Broadway, Suite 101, Lorain, Ohio, 44053
Patients generally appreciate the thorough and professional care provided by the medical staff, especially the PAs and doctors. However, the front-desk staff is a major point of contention, with many reviews citing rudeness and poor communication as reasons for not returning.
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Focus on your interaction with the medical provider, as the clinical care is consistently rated higher than the administrative experience.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the front office is miserable.
The doctor was thorough, but the staff made me want to leave.
I love the PA, but the front desk needs training.