40 Spring St, Watertown, Massachusetts, 02472
This practice has a polarized reputation. Long-time patients often speak fondly of doctors who have since retired, while newer patients frequently report feeling rushed, unheard, and frustrated by administrative and billing issues. The clinical care is often described as impersonal, and there are recurring complaints about poor communication and billing transparency.
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Be very clear about your concerns upfront, as appointments are often short and rushed.
✓ What Works Well
✗ Areas to Improve
Doctors seem robotic
Staff is often rude
Billing department is difficult to work with