4706 147th St, Midlothian, Illinois, 60445
The agency has a highly polarized reputation. Many clients praise Rhoda Love for her exceptional, professional, and efficient service, particularly in the commercial trucking sector. However, there are numerous and severe complaints regarding poor customer service, billing errors, lack of accountability, and aggressive sales tactics. Some clients report feeling misled or overcharged, and there are allegations of unprofessional conduct by management. The disparity between the glowing reviews for specific agents and the harsh criticism of the agency's operations is significant.
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If you choose to work with this agency, request Rhoda Love specifically and document all communications.
✓ What Works Well
✗ Areas to Improve
Rhoda is spot on.
Service is hit or miss.
Avoid at all costs.