31-56 Steinway St, New York, New York, 11103
This practice is highly regarded by many for its friendly staff and thorough care, with several patients considering them family. However, there is a significant divide, as others have reported aggressive upselling, billing errors, and poor communication. It seems to be a place where your experience can vary greatly depending on the specific staff member or dentist you interact with.
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Always ask for a written treatment plan and verify insurance coverage before agreeing to any major work.
✓ What Works Well
✗ Areas to Improve
Dr. Lam is wonderful and very patient.
Billing department is a nightmare.
Felt pressured into unnecessary procedures.