AstranaCare | Stonecreek (Valley Oaks)
5915 S Rainbow Blvd, Suite 100, Las Vegas, Nevada, 89118
Patients generally love Dr. Barry for her warm, attentive bedside manner and willingness to listen. However, the office operations are a major pain point. Many report long hold times, difficulty getting referrals, and frustrating communication with the administrative staff. While the clinical care is spot on, the front-office experience often leaves people feeling like just another number.
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Always request a hard copy of your prescriptions during your visit to avoid pharmacy delays.
✓ What Works Well
- Dr. Barry is compassionate and thorough
- Easy to book appointments
- In-house lab convenience
✗ Areas to Improve
- Poor phone system and long hold times
- Difficulty obtaining referrals
- Inconsistent administrative follow-up
- How do I get a prescription refill?
- Why is it so hard to reach the office by phone?
Dr. Barry is a rare jewel who actually listens.
The office staff needs better training on communication.
Great clinical care, but the admin side is a mess.
- Category Health & Medical
- City Las Vegas
- State Nevada
- Postcode 89118
- Country United States
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