At Your Service Insurance
524 W New Cir Rd, Suite 250, Lexington, Kentucky, 40511
At Your Service Insurance has a very polarized reputation. While some clients appreciate the friendly, family-owned atmosphere and helpful service, a significant number of reviews highlight major issues with responsiveness, organization, and professionalism. Complaints about unreturned calls, billing errors, and poor customer service are common. It's an agency that seems to struggle with consistency and reliability.
We analyze 57 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you use them, double-check all paperwork and follow up frequently to ensure everything is processed correctly.
✓ What Works Well
- Friendly, family-owned atmosphere
- Helpful for simple paperwork
- Bilingual staff
✗ Areas to Improve
- Poor responsiveness
- Disorganized and irresponsible
- Billing and paperwork issues
- Why is my insurance not showing as active?
- Can you help me with title transfers?
They never answer the phone.
Very irresponsible and disorganized.
Great service, but sometimes hard to reach.
- Category Financial Services
- City Lexington
- State Kentucky
- Postcode 40511
- Country United States
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