Athens Obstetrics and Gynecology
658 N Chase St, Suite 301, Athens, Georgia, 30601
Patients consistently praise the medical providers for their expertise and compassion, especially during pregnancies. However, the office administration is a major source of frustration. Many patients report extreme difficulty reaching the office by phone, rude front-desk staff, and poor communication regarding appointments and billing.
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Arrive well before your appointment time and bring hard copies of all insurance documents to avoid being turned away.
✓ What Works Well
- Highly skilled and caring doctors
- Excellent prenatal care
- Comfortable bedside manner
✗ Areas to Improve
- Extremely difficult to reach by phone
- Rude and dismissive front desk staff
- Poor billing and scheduling communication
- Why can't I get a return call?
- Do you accept Medicare?
- Why was I turned away for my appointment?
The doctors are great, but the office staff makes the experience stressful.
Communication is a major weakness.
Patients feel like a number rather than a person at the front desk.
- Category Health & Medical
- City Athens
- State Georgia
- Postcode 30601
- Country United States
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