Athens Orthopedic Clinic
1765 Old West Broad St, Building 2, Athens, Georgia, 30606
This clinic is a major orthopedic hub in Athens. Patients generally report high satisfaction with the surgical outcomes and the expertise of the doctors. However, the sheer size of the organization leads to significant administrative bottlenecks, including poor phone communication, billing disputes, and long wait times. It is a 'get the job done' facility that lacks a personal touch for many.
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✓ What Works Well
- High-quality surgical outcomes
- Expert orthopedic specialists
- Efficient walk-in urgent care
✗ Areas to Improve
- Poor administrative communication
- Billing department is disorganized
- Long wait times for appointments
- Why is it so hard to get a return call?
- How do I resolve a billing error?
- Is the urgent care faster than the ER?
The surgeons are top-notch.
The front office staff is often overwhelmed.
Expect to spend time chasing down paperwork.
- Category Health & Medical
- City Athens
- State Georgia
- Postcode 30606
- Country United States
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