ATI Physical Therapy
7057 Dexter Ann Arbor Rd, Dexter, Michigan, 48130
Most patients are very happy with the therapy they receive here, noting that the staff is knowledgeable and the exercises are effective. The facility is clean and the atmosphere is supportive. However, there are significant complaints about the billing department and communication issues. Some patients have had a hard time getting in touch with the office to cancel appointments or resolve billing errors. It is a great place for therapy, but the admin side needs work.
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✓ What Works Well
- Knowledgeable and kind therapists
- Effective treatment plans
- Clean and well-equipped facility
✗ Areas to Improve
- Billing department is incompetent
- Difficult to reach by phone
- Communication gaps
- Why am I getting double billed?
- How do I cancel an appointment?
- Is the facility open on time?
Therapy is top-notch, but billing is a headache.
Great staff, but impossible to reach by phone.
Effective recovery, but watch your invoices.
- Category Health & Medical
- Neighborhood Dexter
- City Dexter
- State Michigan
- Postcode 48130
- Country United States
