Atlanta Gastroenterology Associates - Douglasville
8855 Hospital Dr, Ste 101, Douglasville, Georgia, 30134
Atlanta Gastroenterology Associates in Douglasville is generally praised for its medical expertise and caring doctors, particularly Dr. Sanford and Dr. Ravi. Patients value the thorough explanations and the professional care they receive. However, the practice faces significant criticism regarding administrative issues, including billing errors, long wait times, and poor communication from the front office. While the clinical side is strong, the administrative side often frustrates patients.
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Keep detailed records of all billing and insurance communications to resolve discrepancies quickly.
✓ What Works Well
- Knowledgeable and caring doctors
- Thorough patient education
- Professional clinical staff
✗ Areas to Improve
- Billing and insurance confusion
- Long wait times
- Poor administrative communication
- Why am I being billed for this?
- How can I get a faster response from the office?
The doctor is amazing, but the billing department is a nightmare.
I felt well-cared for during my procedure.
The front desk staff could be more helpful.
- Category Health & Medical
- City Douglasville
- State Georgia
- Postcode 30134
- Country United States
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