Atlanta Gastroenterology Associates - Piedmont West
1800 Howell Mill Rd, Suite 600, Atlanta, Georgia, 30318
The medical care provided by the doctors is highly praised, with many patients feeling heard and well-treated. However, the office administration is a significant source of frustration. Patients frequently report long wait times, billing issues, and difficulty reaching the office. It is a classic case of excellent clinical care hampered by poor operational management.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, try to resolve it through your insurance provider first, as the office billing department is often unresponsive.
✓ What Works Well
- Excellent and compassionate doctors
- Clean facility
- Thorough explanations
✗ Areas to Improve
- Excessive wait times
- Billing and insurance mismanagement
- Difficult to reach by phone
- Why is the wait time so long?
- How do I get my results?
The doctors are great, but the office management is a disaster.
Very professional medical staff.
Billing issues are a major headache.
- Category Health & Medical
- City Atlanta
- State Georgia
- Postcode 30318
- Country United States
readers daily.